Need help choosing the right tour or have questions about your trip? We’re happy to help – just send us a message on WhatsApp.
+506 8908-5312.
We are a dedicated property management company providing complete support for property owners and their guests. Our goal is to make ownership easier and guest experiences smoother by handling all the details—big and small.
What We Offer:
Reliable Maintenance Team: We have a steady, trusted maintenance crew available to take care of ongoing upkeep, small repairs, and urgent issues.
Experienced Cleaning Staff: Our dedicated cleaning team ensures the property is clean, comfortable, and ready for each new guest, maintaining consistent standards.
Repairs & Renovations: Whether it’s fixing what’s broken or coordinating larger remodels, we manage improvements efficiently and with attention to quality.
Guest Services: From welcoming guests at check-in to assisting them during their stay, we take care of communication, hospitality, and follow-up.
Conflict Resolution: We handle guest concerns and disputes professionally, always aiming for a fair and timely resolution.
Extra Services: We can coordinate in-home experiences like private chefs, massage services, or other personalized requests to elevate the guest experience.
Emergency Support: Our team is available to respond to emergencies and urgent needs, offering peace of mind to both owners and guests.
Utilities & Bill Management: We take care of utility payments and coordination with service providers, so everything runs without hassle.
Legal Compliance: We make sure your rental activity aligns with current local laws, permits, and guest regulations.
Local Expertise & Guest Recommendations: As locals, we know the area inside and out. We’re happy to offer personalized suggestions for tours, restaurants, hidden gems, and experiences that help guests enjoy the destination like a local.
We accept payment in Costa Rican colones (CRC) or US dollars (USD). You’re welcome to pay in either currency – just let us know your preference in advance, if possible.
We love sharing nature with our guests, and we do our best to provide the best possible experience. However, it’s important to remember that wildlife sightings and water visibility can never be guaranteed, as they depend on natural conditions beyond our control. Thank you for your understanding!
If our staff determines that weather conditions are unsafe or unsuitable for the tour, you will have the option to reschedule or receive a full refund. Safety comes first.
Cancellation and prepayment policies may vary depending on the tour operator. Our policy is as follows: Cancellations made 48 hours or more before the activity are eligible for a full refund. If you cancel between 36 and 48 hours prior, a 50% refund will be issued. Cancellations made less than 36 hours before the activity are non-refundable and will be charged in full.
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